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ZEISS Services
ZEISS Services

Enabling you to focus on patient care.

ZEISS OPTIME

ZEISS services allow you to focus on doing what you do best: offering first-rate patient care.

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Why Service?

Fully functional instruments and systems allow you to run your clinic or practice efficiently and are the backbone of the care you offer your patients.

And it’s the services supporting the instruments that enable you to focus on your patients. That’s where our OPTIME® service plan from ZEISS comes in. The preventive maintenance and high-quality repair services you get with OPTIME help ensure that your instruments work reliably, efficiently, and effectively.

OPTIME services offer far more than maintenance and repair of your instruments and systems as well as access to connected resources and training. All our services support you in managing your practice or clinic transparently by using thousands of datapoints along the service journey.

  • Reliable

    Our service teams have decades of experience in meeting the needs of clinics and practices around the world. Whether they work remotely or on site, our certified service professionals are there to help you maximize the uptime of your systems. That way, you can focus on doing what you do best: offering excellent patient care.

  • Transparent

    You benefit from the transparency of our globally standardized service processes. We are always keen to share our knowledge, experience, and the data-based insights into your clinical processes.

  • Connected

    Our mission is to stay connected with you and your systems across our organization. And that’s why we use the latest digital technologies to manage our partnerships and ensure best-in-class service.

ZEISS OPTIME

Customized service plans for your daily routines.

ZEISS Smart Services

Connect your instruments and get remote support – right away.

MYZEISS CUSTOMER PLATFORM

Manage your ZEISS systems online.

CUSTOMER EXPERIENCES

Customer view of ZEISS OPTIME plans.

Contact us

Sales and product inquiry

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The information entered in the contact form will be used to answer your request by Carl Zeiss Meditec AG, our local Carl Zeiss Meditec sales companies via email or phone. If you want to have more information on data processing at ZEISS please refer to our data privacy notice.

Service inquiry

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For assistance or questions regarding your ZEISS product.
Please fill in this form and we will get back to you.

The information entered in the contact form will be used to answer your request by Carl Zeiss Meditec AG, our local Carl Zeiss Meditec sales companies via email or phone. If you want to have more information on data processing at ZEISS please refer to our data privacy notice.

General inquiry

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For general inquiries related to careers, press, company information.
Please provide details to your request.

The information entered in the contact form will be used to answer your request by Carl Zeiss Meditec AG, our local Carl Zeiss Meditec sales companies via email or phone. If you want to have more information on data processing at ZEISS please refer to our data privacy notice.